Help Center
Video: Welcome guide
Navigate the virtual conference, browse the programme, build your schedule, rate meetings, and more.
How to submit a ticket
If you cannot find the answer you are looking for, please submit a ticket!
Registration
FAQ about registration.
Login and connection
Are you having troubles to activate your account?
Delegates
Maximaze your experience at the 51st Union World Conference.
Union membership
Membership FAQs.
Online meetings
How to use the conference platform's online meeting system?
Exhibitors
Information specifically for Exhibitors.
Broadcast
Schedule, time zones, on demand content, and more.
Programme
Programme highlights, types of sessions, times zones, and more.
Community Connect
The conference community area.
Speakers and moderators
Chairs, moderators, presenters: We help you to get prepared.
CME credits and certificates
CME accreditation and certificates of attendance and presentation.
Social media and communications
Connect with us on Twitter, Facebook and Instagram.
Media
Relevant information for journalists.
Terms and conditions
Important information for delegates.
Recent Articles
Type of sessions
In the programme, you can browse by type of sessions: There are 9 types of sessions, apart from the Opening Ceremony and the Closing Session): Community Connect E-poster (EP) Meet the expert (MTE) Oral Abstract (OA) Plenary (P) Satellite Session ...
My name does not appear in the delegates list
Please note that if you are also a speakers (chair or moderator), you name will only appear in the speakers list. If you are not a speaker and your name does not appear in the delegates list, it may be due to a toggle in your profile being turned ...
How can I see on demand sessions?
Union World Conference sessions will be broadcast from 20-24 October. All sessions will be accessible on-demand for registered delegates after they have been presented, except for the Meet the Expert sessions. Sessions will be ...
How to join a session from the Programme
Joining a session from the Programme is easy, requires no installations and no external software, and can be done from desktop or mobile. An online session can be joined only once the session is scheduled to start and/or has started. If the session ...
Instructions for speakers
If you are a chair, we recommend you also read this article. SPECIFIC INFORMATION FOR SPEAKERS You should have receive an email with instructions that contains a Zoom link. If you have not received it, please write ...
Popular Articles
Tutorial for moderators and chairpersons
This tutorial will guide you through the steps and options available for the session you will be chairing. If you are not a chair, but a speaker, please read carefully this article. Please make sure you can log in to the conference platform ahead of ...
Logging In & Password Reset
Go to the #UnionConf2020 homepage. From the menu bar click on the button "SIGN IN". Main Login Page After you click on the "Sign In", a pop-up will appear where you have to enter the email and the password linked to your account. Login Dialog box ...
Broadcast and content FAQs
Union World Conference sessions will be broadcast from 20-24 October. All sessions will be accessible on-demand for registered delegates after they have been presented, except for the Meet the expert sessions. This means that there will be no session ...
Instructions for speakers
If you are a chair, we recommend you also read this article. SPECIFIC INFORMATION FOR SPEAKERS You should have receive an email with instructions that contains a Zoom link. If you have not received it, please write ...
Team Member Profiles
Team members can also edit and manage the profile of the exhibitor by navigating to company profile below "My profile" as highlighted in the image below. In the exhibitor profile, they can edit basic company contact details, upload company logo, add ...